There are three ways to make order changes.
1. Phone into the Model Dairy voice mail system.
2. Phone the Morning Star Office.
3. Send an e-mail order change from this site.
Phoning the Voice Mail-The best way
Find out your route number. On your statement it is the first two digits of your account number. If you are in Northwest Reno it is 59 or 60.
Southwest Reno is 09 or 10
Commercial accounts are 59
Routes 59 or 60 dial 775-352-4057
Routes 09 or 10 dial 775-352-4058
You can call in up till midnight the night before your delivery and the change will be made.
If one of those numbers goes to an operator do not leave a message. They make too many mistakes. Try re-dialing and if that does not work call the Morning Star office.
Phone the Morning Star Dist office-Second best
DIAL 775-747-2379 If we are in the office we will answer the phone but since we are a small company sometimes you will have to leave a voice-mail on the office phone.
This method requires that you make your order change by 3:00 PM the day before your delivery. If your delivery is on Monday you need to do it by Friday 3:00PM.
This method has the advantage of showing a list of the products we offer.